Import / Export International Operations Specialist

Torrance, CA

 Import / Export International Operations Specialist

Location: Torrance, CA
Status: Full-Time | Onsite
Pay: $29hr

We are seeking an experienced Import/Export International Operations Specialist to join our Torrance, California office. This role is responsible for managing end-to-end international freight operations, with a strong emphasis on import processes and growing exposure to air and ocean export activities.

Qualified candidates will be offered a competitive salary along with a comprehensive benefits package.


Key Responsibilities

  • Manage all stages of international import operations from booking through final delivery, ensuring accuracy, timeliness, and compliance.

  • Handle air and ocean export operations, including documentation, coordination with overseas agents, and shipment execution.

  • Prepare and manage rate quotes for customers and international partners for both air and ocean freight.

  • Coordinate and oversee consolidated cargo shipments.

  • Communicate regularly with overseas agents, carriers, trucking companies, and vendors.

  • Ensure adherence to customs regulations, shipping laws, and internal compliance standards.

  • Resolve shipment issues proactively to minimize delays or disruptions.

  • Maintain accurate shipment records and documentation within CargoWise.

  • Support customer relationships through clear communication, responsiveness, and problem resolution.


Required Experience & Qualifications

  • Minimum 2 years of experience with a freight forwarding company handling air and ocean import operations from start to finish (required).

  • Minimum 2 years of experience handling air and ocean export operations from initiation to completion.

  • Experience with CargoWise operating system.

  • Strong understanding of customs procedures, shipping regulations, and documentation requirements.

  • Experience working with consolidated cargo and cross-border shipments.

  • Proven ability to negotiate rates with carriers, trucking companies, and service providers.

  • High level of comfort with transportation and logistics technology systems.

  • Ability to perform effectively in a fast-paced, high-pressure environment.


Professional Attributes

  • Customer-focused with a friendly, professional, and approachable demeanor.

  • Strong problem-solving skills with the ability to balance customer needs and company objectives.

  • Team-oriented, collaborative, and dependable.

  • Clear and confident communicator, both written and verbal.

  • Positive attitude with a solutions-driven mindset.

  • Adaptable and easy to work with in a dynamic operations environment.

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