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Location: Redondo Beach, CA
Pay: $28.00–$33.00 per hour, depending on experience
Employment Type: Full-time, in-office

Position Overview

A growing global logistics and freight-forwarding company is seeking an experienced Ocean Export Operations to join its Redondo Beach office.

The ideal candidate has hands-on experience managing international ocean export shipments, including FCL and LCL cargo, export documentation, vessel bookings, container coordination, and customer communication. This position requires someone who is organized, proactive, cost-conscious, and able to take ownership of shipments from booking through final departure.

Key Responsibilities

• Manage ocean export shipments from initial booking through final vessel departure.
• Coordinate FCL and LCL shipments with customers, overseas agents, steamship lines, truckers, warehouses, terminals, and other service providers.
• Book cargo and monitor vessel schedules, sailing dates, and shipment cutoffs.
• Coordinate container pickup, drayage, warehouse delivery, terminal delivery, and empty-container returns.
• Prepare and review export documentation, including:
  • Bills of lading
  • Commercial invoices
  • Packing lists
  • Shipping instructions
  • Other required international shipping documents
• Monitor CY and CFS cutoff dates and ensure cargo is delivered on time.
• Track shipment progress and proactively communicate updates, delays, and exceptions to customers.
• Enter and maintain accurate shipment information in the freight-forwarding operating system.
• Coordinate with overseas offices and international agents to ensure the smooth movement of cargo.
• Review freight rates, charges, and shipment details for accuracy.
• Resolve operational issues, documentation discrepancies, and customer requests.
• Ensure shipments comply with customer, carrier, and regulatory requirements.
• Maintain complete and accurate shipment records.
• Make cost-conscious operational decisions that support shipment profitability.
• Provide responsive, professional customer service throughout the shipping process.
• Perform additional duties as assigned.

Required Qualifications

• 3–5 years of experience in freight forwarding, logistics, international transportation, or ocean export operations.
• Working knowledge of international ocean freight procedures and export documentation.
• Experience coordinating FCL and LCL shipments.
• Understanding of ocean carrier bookings, vessel schedules, bills of lading, CY/CFS cutoffs, container movement, and drayage.
• Ability to manage multiple shipments, deadlines, and customer priorities simultaneously.
• Strong organizational, problem-solving, and attention-to-detail skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Proficiency with Microsoft Office and general business software.

Preferred Qualifications

• Experience using CargoWise or another freight-forwarding operating system.
• Established relationships or experience working with steamship lines, truckers, warehouses, terminals, and overseas agents.
• Knowledge of export compliance and international shipping regulations.

Ideal Candidate

The successful candidate is reliable, detail-oriented, proactive, and customer-focused. This individual does more than move freight from one location to another (A-Z), they take ownership of every shipment, communicate before problems arise, control costs, and work quickly to resolve operational challenges.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off