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Customs Brokerage Supervisor (CHB Supervisor)
Location: Long Beach, CA
Starting: $70,000 annually

About the Role:
We are seeking a CHB Supervisor to supervise our import brokerage team and ensure full compliance with U.S. Customs regulations. The right candidate will bring 4+ years of leadership experience overseeing entry writers, along with expert knowledge of customs procedures. This is a hands-on role where you’ll guide the team in handling complex import shipments while serving as the licensed Customs Broker for the organization.

Key Responsibilities:

• Supervise and mentor a team of entry writers and brokerage staff, ensuring accuracy and efficiency in daily operations.

• Act as the licensed Customs Broker for the company, ensuring full compliance with all U.S. Customs & Border Protection (CBP) regulations.

• Review, approve, and monitor customs entries, ensuring adherence to regulatory requirements.

• Oversee resolution of customs compliance issues and respond to CBP inquiries as needed.

• Partner with clients to provide guidance on import regulations, tariff classifications, and duty rates.

• Develop and implement process improvements to streamline operations and maintain service excellence.

• Monitor team performance, provide training, and foster a culture of accountability and growth.

Qualifications

• Minimum 4 years of experience leading entry writers or brokerage teams in a freight forwarding or customs brokerage environment.

• Active U.S. Customs Broker License required.

• Strong knowledge of HTS classification, FDA, USDA, and other government agency regulations.

• Proven ability to manage complex import shipments and ensure compliance.

• Excellent leadership, communication, and problem-solving skills.

• Detail-oriented with strong organizational skills.