Air Import Agent



Role: Air Import Agent

Salary range: $21-$23/hour

Job type: Full-Time, in office

Location: Torrance, CA


We are hiring for a Freight Forwarder, Air Import GTW ito ensure the timely and efficient importation of goods by air, by coordinating with vendors such as airlines, customs agents and trucking companies.. 



  • Coordinate and oversee import shipments daily.

  • Run pre-arrival reports from forwarding application grid to capture all shipments consigned to the Gateways and process files.

  • Receive and verify pre-alerts and check E-doc for documents.

  • Request arrival information from air carrier and update the gateway comments.

  • Track and trace the consol.

  • Coordinate with the line haul truck the timely recovery of freight at the airport (airport transfer) Monday to Sunday.

  • Check received documents against manifest and pick-up log sheet

  • Verify the accuracy of AMS information against the manifest and work with airlines/handling agents if there is discrepancy.

  • Set up automatic Warehouse transfer 1F or Request 1F (AMS).

  • Flag in transit or hinterland shipment and notify the in transit gateway.

  • Provides manifest and PPT (permit to transfer) to CFS on daily basis.

  • Arrange payments of ISC (Import Service Charge) with CargoSprint, Paycargo, and E-pic etc.

  • Record incidents using forwarding application in comments as delays, damages, etc.

  • Handle preliminary claim.

  • Ensure proper completion of all accounting procedures and Job costing.

  • Other duties as requested.




  • Excellent knowledge of freight forwarding and regulatory requirements with proven track record with a minimum of two years of industry experience (Import)

  • Ability to perform basic mathematical calculations, such as calculating costs and rates

  • Excellent organizational and time management skills

  • Strong communication and interpersonal skills

  • Attention to detail and accuracy.

  • Ability to work well under pressure and in a fast-paced environment.

  • Good judgment skills and ability to make decisions.

  • Bilingual English and another language is a plus

  • Proficiency in Microsoft Office Suite and logistics software and systems 

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