Sign Up For Newsletters

Hawaii Ocean Coordinator - Talmo Inc. Staffing
Back To Job Board
Carson, CA
Direct Hire
25

Ocean Hawaii / Off shore Markets transportation

Ability to self-motivate

Able to read and distinguish Tariff codes

 

  • Establish and maintain new export business opportunities from both existing and new customer sources.
  • Acquire necessary documentation and direction in a timely manner to serve customer needs.
  • Serve the customer needs and interact with all contacts, in a customer focused fashion at all times.
  • Oversee/monitor/assist in the preparation of accurate customs export documents in a timely manner from source documents (checking for accuracy) taking responsibility for completeness, accuracy and timeliness of the transaction.
  • Arrange shipping documentation, clearances, shipping mode, delivery, tracking and notification.
  • Assure that interaction regarding customs, air carriers, ocean carriers and domestic carriers is coordinated to arrange for handling of product from source to delivery.
  • Communicate with exporter to assure that all information is accurate and timely, assuring compliance with requirements.
  • Assure that complete and accurate files for documentation and compliance purposes are maintained.
  • Assure that invoices are prepared and submitted with all appropriate charges, back up information/documentation and export package to customer in a timely manner.
  • Respond to customer and/or agent inquiries in a timely manner. Provide timely shipment status updates to customer.
  • Establish, maintain and capitalize on export business opportunities.
  • Obtain revenue goals in support of location and organization objectives.
  • Employee will dress appropriately in a fashion that reflects the professional image at all company/client related encounters.
  • Work as a team member on other department processes and duties as assigned.

Education/Experience:

  • Minimum of 5 years of experience in ocean freight forwarding.
  • Must possess an understanding of the functions and obligations of a freight forwarder and NVOCC.
  • Must possess excellent business, negotiation and leadership abilities with excellent oral and written communication skills.
  • Employee must have basic user knowledge of computer programs such as Word, Excel, Outlook and PowerPoint.
  • Employee must have or achieve through on-the-job training:
    • Ocean and air freight industry information
    • Carrier selection (ocean, air and domestic)
    • Knowledge to identify specialized cargo (hazardous, OOG, overweight)
    • Inco terms
    • NVOCC terminology and methods
    • Container specifications
    • World Geography
  • Language Ability
  • Able to direct and empower staff to meet deadlines and successfully serve customer needs. Sales ability to interpret customer needs into a service “value proposition” and develop appropriate associated quotations. From conversations, written requests, and multi sourced information, individual coordinates and services customer account through written correspondence, phone, e-mail, and fax.
  •  
  • Math Ability
  • Mathematical ability including multiple computations to arrive at pricing which meets percentage profit targets. Able to appropriately compute cost/pricing factors based on customer product, mode of transport, fees, and handling. Able to appropriately add and compute fees, time zone and schedule computations. Able to perform weight and measure conversions as well as financial conversions.
  •  
  • Reasoning Ability
  • Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  •  
  • Work Environment:
  • Employee must lift up to 25 lbs., sit for extended periods of time, stand, walk, reach above head for files, grasp, handle, and perform finger operations. Must operate normal office equipment such as phone, computer, fax machine, and copy machine.