Export Manager

DFE International Airport, TX


Talmo & Associates is assisting our client, a Global Logistics company with hiring an Export Manager - Air/Ocean, at their Dallas area location.

Job: Air/Ocean Export Manager

Location: Dallas, TX, onsite only No remote or hybrid

Job type: Full-time, Direct Hire

Pay rate: $60k-$80k DOE

Duties and Functions:

-Coordinates activities air export operations within air export division in accordance with company procedures.

-Handles and answers questions from customers via phone and e-mail.

-Reviews and analyzes customer’s needs to determine the best handling process per their needs.

-Arranges and coordinates the schedule.

-Instructs booking procedures and operations procedures to staff.

-Receives customer’s freight pick up call and arranges an actual freight pick up with contact to the local trucker.

-Makes on-hand report sheet for record keeping of actual freight arrival.

-Prepares shipping information to shipper, consignee and handling agent at destination country.

-Communicates to overseas agents for the quote request, change and etc.

-Reserves the space in the airline in advance.

-Negotiates with vendors for services and rates.

-Communicates with an overseas agent regarding the inquiries.

-Updates and advises customers as needed.

-Prepares all documentation required and makes sure everything is correct and accurate.

-Reviews documents related to customer’s dangerous goods shipments.

-Ensures all paperwork is completed in compliance with customs regulations.

-Maintains TSA and FAA regulation with issuing a correct certificate and documents at current effective, having a routine meeting with visiting TSA and FAA inspector.

-Analyzes profit and loss and reports to Branch Manager.

-Maintains a good relationship with Trucker Company, shipper, and overseas agents.

-Prepares various reports, such as top 10 customers, and submits to Branch Manager.

-Coordinates settlement for air export traffic between shipments, other department staff.

-Responsible for daily supervision of Export operations activities to ensure efficient allocation of resources and compliance with policies and procedures

-Monitors and reviews employees’ work activities through individual meetings and group meetings to ensure that all work activities are proceeding smoothly to plan.

-Delegates and advises employees on work procedures and practices

-Motivates, develops and mentors employees for improved performance.

-Communicates and coordinates information both in writing and orally on a regular basis with both management and staff.

-Reports air freight payment to CASS administration office through the relative bank.

-Checks an individual charge to meet a contract rate between the carriers.

-Checks bills from FedEx, UPS, local trucker, local packing company and warehouse maintenance company.

-Issues a billing invoice of distribution, export customer as well as to agent at destination.

-Seeks constant improvement, efficient and less expensive ways and means in work processes.

-Performs special projects and other miscellaneous duties as assigned management.

-Maintains high ethical standards in the work place.

-Reports all irregular issues and problems to management for solution.

-Maintains good communication with other managers, staff and outside contacts.

-Complies with all company policies and procedures.

-Responsible for maintaining a clean and safe working area.

Skills and Qualifications:

Accuracy, Analysis, Attention to Detail, Communication: Speaking, Reading and Writing. Able to keep information confidential. Diplomacy, Dependability/Reliability. Decision-Making, Delegation, Ethics, Flexibility/Adaptability, Initiative/Follow Through, Judgment and listening.  Math Skills, Monitoring/Control, Multi-Tasking, Negotiation, Persuasiveness, Problem Solving, Product Knowledge, Supervising and Directing, Time Management, Warehouse Management. Bilingual in English and Japanese a plus but not mandatory.

-Bachelor's Degree in Accounting from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.

-Related experience of 10 or more years of previous experience in accounting or related field.

-Certificate of IAC Security Training (IACSSP) and STA (Security Threat Assessment) ID required by DHS-TSA.

-HAZMAT Certification (IATA or IMDG)

-Any certificate or training records that are required by each department, position/title, or government agency.

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