DFE International Airport, TX
Talmo & Associates is assisting our client, a Global Logistics company with hiring an Export Manager - Air/Ocean, at their Dallas area location.
Job: Air/Ocean Export Manager
Location: Dallas, TX, onsite only No remote or hybrid
Job type: Full-time, Direct Hire
Pay rate: $60k-$80k DOE
Duties and Functions:
-Coordinates activities air export operations within air export division in accordance with company procedures.
-Handles and answers questions from customers via phone and e-mail.
-Reviews and analyzes customer’s needs to determine the best handling process per their needs.
-Arranges and coordinates the schedule.
-Instructs booking procedures and operations procedures to staff.
-Receives customer’s freight pick up call and arranges an actual freight pick up with contact to the local trucker.
-Makes on-hand report sheet for record keeping of actual freight arrival.
-Prepares shipping information to shipper, consignee and handling agent at destination country.
-Communicates to overseas agents for the quote request, change and etc.
-Reserves the space in the airline in advance.
-Negotiates with vendors for services and rates.
-Communicates with an overseas agent regarding the inquiries.
-Updates and advises customers as needed.
-Prepares all documentation required and makes sure everything is correct and accurate.
-Reviews documents related to customer’s dangerous goods shipments.
-Ensures all paperwork is completed in compliance with customs regulations.
-Maintains TSA and FAA regulation with issuing a correct certificate and documents at current effective, having a routine meeting with visiting TSA and FAA inspector.
-Analyzes profit and loss and reports to Branch Manager.
-Maintains a good relationship with Trucker Company, shipper, and overseas agents.
-Prepares various reports, such as top 10 customers, and submits to Branch Manager.
-Coordinates settlement for air export traffic between shipments, other department staff.
-Responsible for daily supervision of Export operations activities to ensure efficient allocation of resources and compliance with policies and procedures
-Monitors and reviews employees’ work activities through individual meetings and group meetings to ensure that all work activities are proceeding smoothly to plan.
-Delegates and advises employees on work procedures and practices
-Motivates, develops and mentors employees for improved performance.
-Communicates and coordinates information both in writing and orally on a regular basis with both management and staff.
-Reports air freight payment to CASS administration office through the relative bank.
-Checks an individual charge to meet a contract rate between the carriers.
-Checks bills from FedEx, UPS, local trucker, local packing company and warehouse maintenance company.
-Issues a billing invoice of distribution, export customer as well as to agent at destination.
-Seeks constant improvement, efficient and less expensive ways and means in work processes.
-Performs special projects and other miscellaneous duties as assigned management.
-Maintains high ethical standards in the work place.
-Reports all irregular issues and problems to management for solution.
-Maintains good communication with other managers, staff and outside contacts.
-Complies with all company policies and procedures.
-Responsible for maintaining a clean and safe working area.
Skills and Qualifications:
Accuracy, Analysis, Attention to Detail, Communication: Speaking, Reading and Writing. Able to keep information confidential. Diplomacy, Dependability/Reliability. Decision-Making, Delegation, Ethics, Flexibility/Adaptability, Initiative/Follow Through, Judgment and listening. Math Skills, Monitoring/Control, Multi-Tasking, Negotiation, Persuasiveness, Problem Solving, Product Knowledge, Supervising and Directing, Time Management, Warehouse Management. Bilingual in English and Japanese a plus but not mandatory.
-Bachelor's Degree in Accounting from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
-Related experience of 10 or more years of previous experience in accounting or related field.
-Certificate of IAC Security Training (IACSSP) and STA (Security Threat Assessment) ID required by DHS-TSA.
-HAZMAT Certification (IATA or IMDG)
-Any certificate or training records that are required by each department, position/title, or government agency.