Sales Support

Ontario, CA


We are assisting our client, a global freight forwarding company, with hiring a Key Account Manager/Sales Support.

Job: Key Account Manager/Sales Support

Location: Ontario, CA - in person only

Job type: Full-time M-F 8am-5pm

Salary: $60K-65K



  • Provide support to Sales Manager, provide quotations and schedules
  • Agent liaison, build and maintain relationships with shipping and airline partners
  • First point of contact on key accounts for sales. This person will look after and onboard accounts. They will be a POC for the account along with the Sales Manager.
  • Set up SOPs for all new business.
  • Follow up quotes and enquiries.
  • Work with Sales on filling the pipeline of business.
  • Support customer service/op’s team with drayage, LTL, S Lines / Airlines requests / new relationships.
  • Weekly and Biweekly calls with key clients to ensure relationships are nurtured.
  • Working closely with the pricing department on the quoting process and identifying new business / agent relationships.      
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
  • Resolving Issues with clients in relation to problems with invoicing.  
  • Maintain accurate client records, keeping track of personnel changes.
  • Current core of business is a plus
  • Previous experience in sales or account management is desired
  • Previous experience in logistics is desired but not required

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